It’s a new day.
It’s a new day for the individuals that aspire to long term careers as restaurant managers, or for that matter, any type of management position, in these changing times.
The days of “I told you to do it, so do it,” are as far removed as last week’s garbage. Somewhere in a heap of discarded ideas are the management styles of the 70′s 80′s and 90′s. Today’s successful managers are playing by a whole new set of rules. Rules because if ignored or dismissed, certain consequences are awaiting. Choose not to obey the new rules of engagement and get ready to face the new employee.
Who is the new employee?
You’ll know them when you start your shift. They are the associates that may display some or all of the behaviors, including,
Uncooperative
Lacking in focus
Nonproductive
Lacking in teamwork
Unmotivated.
New challenges face today’s restaurant manager.
So what are the new rules that are so necessary for efficiently managing your people?
Unfortunately, I am not so sure there is any manual or comprehensive list of management skills that can provide you with all the answers.
I would suggest developing your own list, a list that best fits your personality. The important thing, as you plan your week, is to write your plan with not only your operational goals, but also your developmental goals (people goals).
Think about the word Engagement.
What does it mean to you, your employees and your customers?
Now, how best might you engage them to not only achieve your goals but, “how can you help them get what they want.?”
If you can involve and engage them in what you are doing, they will become much more responsive to helping you get what you want.
So I like to plan each day with specific objectives relating to one or more of the employees working on my shift.
What is one thing I can teach or mentor or correct that will help that particular employee to make their job more rewarding or advance their career?
If done sincerely and in a true spirit of helping the individual, with one employee, five or six days, every week, think of the results that you can accomplish.
From my experience, you might expect a staff of
Well Trained
High Performing
Happy
Customer Oriented
and Loyal Employees.
My thoughts are not new; social media is preaching the same message.
My advice is simple, twelve simple words,
“Become a New-Age Manager. Engaging Yourself, Your Staff and Your Customers.”
Bill
On the road to becoming a New-Age Manager, take time to further achieving your greatest self by visiting my page. http://gathergreatness.wordpress.com “I guarantee it will help you increase your management skills.”
